How I work with AI

AI is in almost everything I make. Here's exactly how, and where it isn't.

Most people who list "AI" on a resume can't tell you where their judgment ends and the model's begins. I can, because I designed it that way on purpose.

Two ways I build

Build it myself.

When speed matters more than scale, I prototype directly: custom HTML apps, Copilot agents, project hubs, and this site, built with Claude Code. If I can show a stakeholder a working thing on Tuesday, we skip three weeks of debating a slide.

Partner to scale.

When something needs to run for thousands of people, I work with product and engineering. I bring the use case, the requirements, and the user testing. They bring the architecture. That's how 14 agents made it into production.

How I choose If it's a test, I build it. If it needs to last, we build it.

My build loop

  1. Define the requirement.

    I turn a business need into a precise brief in plain language.

  2. Generate and review.

    I check the output against specs, brand rules, and copy rules. Nothing ships unread.

  3. Test in the real environment.

    I verify it live, in SharePoint, Copilot, or the browser, then feed the results back.

  4. Document what I learned.

    Confirmed behaviors go into guides and maintenance docs so nobody has to rediscover them.

Then I repeat until it works. The AI recognition program's scoring app took 55+ versions, and that's not a failure rate. That's the method.

Who does what

I own
  • what to build and why
  • strategy and prioritization
  • stakeholder and legal decisions
  • final copy and sign-off
  • anything with a person's name on it
AI accelerates
  • first drafts
  • code and scripts
  • data cleanup
  • consistency checks across documents
  • pressure-testing my thinking

Guardrails I keep

I verify every number.

AI drafts. I check the facts before anything goes out.

I use approved tools for sensitive data.

Employee and client information only goes through enterprise-approved platforms.

I build accuracy rules into agents.

For example, my briefing agent is told never to infer ownership from attendance and never to invent deadlines.

I say how a thing was made.

When AI helped, I'll tell you how.

Tools Claude · Claude Code · Microsoft Copilot (including custom agents) · ChatGPT · enterprise AI platforms

AI didn't run these programs. I did, using AI.